While installing Windows 10 or upgrading to Windows 10, you may notice a strange error saying “The installation failed in the SAFE_OS phase with an error during BOOT operation” which won’t let you upgrade to Windows 10. The error 0xC1900101 – 0x20017 is a Windows 10 installation error which won’t let you update or upgrade your Windows 10.

After reaching 100% when installing Windows 10 computer restarts and the Windows logo stuck leaving you with no other choice but to force shutdown your PC, and once you turn it back again, you will see the error “We couldn’t install Windows 10 (0XC190010 – 0x20017).” But don’t worry after trying various fixes. We were able to successfully install Windows 10, so without wasting any time let’s see how to fix this error with the below-listed troubleshooting steps.

Fix We couldn’t install Windows 10 Error 0XC190010 – 0x20017

Make sure to create a restore point just in case something goes wrong.

Contents

  • Fix We couldn’t install Windows 10 Error 0XC190010 – 0x20017
  • Method 1: Delete Hidden Volume Storage
  • Method 2: Uninstall Bluetooth and Wireless Drivers
  • Method 3: Disable Wireless from BIOS
  • Method 4: Update BIOS (Basic Input/Output System)
  • Method 5: Remove Additional RAM
  • Method 6: Run the setup.exe directly

Method 1: Delete Hidden Volume Storage

If you use USB Flash driver after this error, Windows won’t assign the drive letter to it automatically. When you manually try to assign this USB a drive letter through Disk Management, you will face an error ‘The operation failed to complete because the Disk Management console view is not up-to-date. Refresh the view by using the refresh task. If the problem persists close the Disk Management console, restart Disk Management or restart the computer’. The only resolution to this problem is to delete Hidden Volume Storage devices.

  1. Press Windows Key + R then type devmgmt.msc and hit Enter.

  2. Now click on view then select Show Hidden Devices.

  3. Expand Storage Volumes, and you will see strange devices.

Note: only delete the storage devices which are not attributed to any devices on your system.

  1. Right-click on each of them one by one and select Uninstall.

  2. If asked for confirmation, select Yes and reboot your PC.

  3. Next, again try to Update/Upgrade your PC and this time you may be able to Fix We couldn’t install Windows 10 Error 0XC190010 – 0x20017.

Method 2: Uninstall Bluetooth and Wireless Drivers

  1. Expand Bluetooth then finds your Bluetooth driver on the list.

  2. Right-click on it and select uninstall.

  3. If asked for confirmation, select Yes.

  4. Repeat the above process for wireless network drivers and then reboot your PC.

  5. Again try to update/upgrade to Windows 10.

Method 3: Disable Wireless from BIOS

  1. Reboot your PC, when it turns on simultaneously press F2, DEL or F12 (depending on your manufacturer) to enter into BIOS setup.

  2. Once you are in BIOS, then switch to Advanced Tab.

  3. Now navigate to Wireless option in Advanced Tab.

  4. Disable Internal Bluetooth and Internal Wlan.

5.Save changes then exit from BIOS and again try to install Windows 10. This should Fix We couldn’t install Windows 10 Error 0XC190010 – 0x20017 but if you are still facing the error, try the next method.

Method 4: Update BIOS (Basic Input/Output System)

Sometimes updating your system BIOS can fix this error. To update your BIOS, go to your motherboard manufacturer website and download the latest BIOS version and install it.

If you have tried everything but still stuck at USB device not recognized problem, see this guide: How to Fix USB Device not recognized by Windows.

Finally, I hope you have Fix We couldn’t install Windows 10 Error 0XC190010 – 0x20017 but if you have any questions then feel free to ask them in the comment section.

Method 5: Remove Additional RAM

If you have additional RAM installed, i.e. if you have RAM installed on more than one slot then make sure to remove the additional RAM from the slot and leave one slot. Although this doesn’t seem like much of a solution, it has worked for users, so if you can try this step to Fix, we couldn’t install Windows 10 Error 0XC190010 0x20017.

Method 6: Run the setup.exe directly

  1. After you have followed all the above steps make sure reboot your PC then navigate to the following directory:

C:$Windows.~WS\Sources\Windows

Note: To see the above folder, you may need to check the options show hidden files and folders.

  1. Run the Setup.exe directly from the Windows folder and continue.

  2. If you can’t find the above folder then navigate to C:\ESD\Windows\

  3. Again, you will find the setup.exe inside the above folder and make sure to double-click on it to run the Windows setup directly.

  4. Once you do all the above steps as described, you will successfully install Windows 10 without any issue.

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So, this is how I upgraded to Windows 10 by fixing the “We couldn’t install Windows 10 0XC190010 – 0x20017, The installation failed in the SAFE_OS phase with an error during BOOT operation” error. If you still have any queries regarding this guide, please feel free to ask them in the comment section.