Fix CD or DVD Drive Error Code 39: You may be facing the error code 39 with your CD or DVD drive and as soon as you start your PC you may get the error message stating “Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)” You may also face the issue where your CD or DVD drive may not be available in File Explorer and if you open Device Manager for information then you will see a yellow exclamation which clearly states that something is wrong with your CD/DVD drive. In order to collect more information right-click on CD or DVD drive (in device manager only) and select Properties then you will see the above error message with error code 39.

The error code 39 arises due to corrupted, outdated or incompatible device drivers which is caused by corrupt registry entries. This particular issues also occur if you have recently upgraded your Windows, you have installed or uninstalled CD or DVD software or drivers, or if you have uninstalled Microsoft Digital Image etc. Now if CD or DVD drive is not detected then without wasting any time let’s see how to actually Fix CD or DVD Drive Error Code 39 with the help of below-listed troubleshooting guide.

Fix CD or DVD Drive Error Code 39

Make sure to create a restore point just in case something goes wrong.

Contents

  • Fix CD or DVD Drive Error Code 39
  • Method 1: Update CD/DVD Drivers
  • Method 2: Delete UpperFilters and LowerFilters Registry Key
  • Method 3: Uninstall CD or DVD drivers
  • Method 4: Run Hardware and Devices troubleshooter

Method 1: Update CD/DVD Drivers

1.Press Windows Key + R then type devmgmt.msc and hit Enter to open Device Manager.

2.Expand DVD/CD-ROM drives then right-click on your CD or DVD drive and select Update Driver.

3.Then choose Search automatically for updated driver software.

4.Reboot your PC to save changes. If the problem still persists then follow the next step.

5.Again select Update Driver Software but this time choose ‘Browse my computer for driver software.‘

6.Next, at the bottom click ‘Let me pick from a list of available drivers on my computer.‘

7.Select the latest driver from the list and click Next.

8.Let the Windows install drivers and once complete close everything.

9.Reboot your PC to save changes and you may be able to Fix CD or DVD Drive Error Code 39.

Method 2: Delete UpperFilters and LowerFilters Registry Key

1.Press the Windows key + R button to open the Run dialogue box.

2.Type regedit in the Run dialogue box, then press Enter.

3.Now go to the following registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4D36E965-E325-11CE-BFC1-08002BE10318}

4.In the right pane search for UpperFilters and LowerFilters.

Note: if you can’t find these entries then try the next method.

5.Delete both of these entries. Make sure you are not deleting UpperFilters.bak or LowerFilters.bak only delete the specified entries.

6.Exit Registry Editor and restart the computer.

This should probably Fix CD or DVD Drive Error Code 39 but if not, then continue.

Method 3: Uninstall CD or DVD drivers

2.Type devmgmt.msc and then press Enter.

3.In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices and then click Uninstall.

4.Reboot to save changes and Windows will automatically install the default drivers for DVD/CD-ROM.

Method 4: Run Hardware and Devices troubleshooter

2.Type ‘control‘ and then press Enter.

3.Inside the Search box, type ‘troubleshooter‘ and then click ‘Troubleshooting.‘

4.Under the Hardware and Sound item, click ‘Configure a device‘ and click next.

5.If the problem is found, click on ‘Apply this fix.‘

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That’s it you have successfully Fix CD or DVD Drive Error Code 39 but if you still have any queries regarding this guide then feel free to ask them in the comment’s section.