Windows error 1935 is a generic error code that covers a range of possible problems. Still, all these problems fall into the same category. When you receive Windows error 1935 while installing an application on your computer, one or more requirements for running the app weren’t usable. The application installer or Windows recognized the problem that keeps the application from installing and running correctly, then stopped the install.

What Causes Error 1935?

There isn’t one cause of error 1935. There are several system components that many programs rely on to function in Windows. If any of these components malfunction, are missing, or are outdated, there’s a good chance you’ll see error 1935. You also might encounter the error when a component conflicts with a program on the computer.

How to Solve Error 1935

Working through potential fixes, beginning with those that address the likeliest causes, is an effective way to troubleshoot and resolve Windows error 1935.

  • Install Windows updates. Start by running a Windows Update on the system to make sure that everything you have is fully up-to-date.
  • Repair the .NET framework. Many programs employ the Microsoft .NET framework. When there’s a problem with it, there’s a good chance the issue will impact other applications.
  • Install or update the latest Microsoft Visual C++ redistributable. Games and other applications that feature 3D graphics require additional components like drivers and Microsoft Visual C++.
  • Run the installer in compatibility mode. Sometimes, especially with older applications, you need to work in Windows compatibility mode. Use compatibility mode to see if error 1935 comes from a compatibility problem.
  • Enable the Windows modules installer service. There’s a chance that the Windows modules installer isn’t running on the system. Since it handles installing system modules from applications, without it running, there’s a chance that essential components aren’t installed.
  • Check the Windows Registry. There could be an issue in the Windows registry. Sometimes, entries aren’t deleted and cause conflicts the next time an application writes to the registry. To manually remove these erroneous entries to get things back on track, press Windows+R to open the Run dialog box, then enter Regedit. Navigate to HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft. Locate Office, remove OfficeSoftwareProtectionPlatform, restart the computer, then install the update.

Install Windows updates. Start by running a Windows Update on the system to make sure that everything you have is fully up-to-date.

Repair the .NET framework. Many programs employ the Microsoft .NET framework. When there’s a problem with it, there’s a good chance the issue will impact other applications.

Install or update the latest Microsoft Visual C++ redistributable. Games and other applications that feature 3D graphics require additional components like drivers and Microsoft Visual C++.

Run the installer in compatibility mode. Sometimes, especially with older applications, you need to work in Windows compatibility mode. Use compatibility mode to see if error 1935 comes from a compatibility problem.

Enable the Windows modules installer service. There’s a chance that the Windows modules installer isn’t running on the system. Since it handles installing system modules from applications, without it running, there’s a chance that essential components aren’t installed.

Check the Windows Registry. There could be an issue in the Windows registry. Sometimes, entries aren’t deleted and cause conflicts the next time an application writes to the registry. To manually remove these erroneous entries to get things back on track, press Windows+R to open the Run dialog box, then enter Regedit. Navigate to HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft. Locate Office, remove OfficeSoftwareProtectionPlatform, restart the computer, then install the update.

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